We ship from the Canary Islands. Upon receiving the item in mainland Spain or another territory with a different tax system, the customer may be required to pay the corresponding import taxes.

Shipping policy

Shipping Policies – Spotencias

1. Delivery Time:

  • Shipments to the Peninsula:  Shipments to the Peninsula usually take 7-10 business days.

  • Shipping to other Canary Islands:  Shipments between islands usually take 2-3 business days.

  • Shipping to other countries:  Delivery times may vary considerably depending on the destination, between 7 and 21 days.

2. Shipping Costs:

  • Shipping to the Peninsula:

    will be added to the order

  • Shipping to other Canary Islands:

    will be added to the order

  • Shipping to other countries:

    will be added to the order

3. Shipping Options:

  • We offer standard shipping via  Correos (Spanish Postal Service) .

  • If you need a specific shipping option, please contact us. 

4. Delivery Address:

  • Addressee:

    You must provide your full name, street address, number, postal code, city, country, and telephone number.

  • Return address:

    You must provide your full name, street, number, postal code, city, and country.

5. Returns:

  • Return policy:

    Return conditions

  • The buyer can return or exchange this item.

  • The buyer must return the item within 30 days of delivery.

  • The buyer is responsible for the return shipping costs.

  • The buyer is responsible for any loss in value if the item is not returned in its original condition.

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  • Return costs:

    Return shipping costs will always be the responsibility of the buyer.

6. Shipping from the Canary Islands

 

  • VAT OR LOCAL TAXES.

    VAT or local taxes will have to be paid on shipments outside the Canary Islands.